If your order is a 'made-to-order' piece, you can cancel within 24 hrs of placing it.
For 'ready-to-ship' orders, cancellation is allowed before the product is packed.
Please initiate cancellation through ‘My orders’ section on app (faster way to process
cancellation!) or email us at support@nykaafashion .
You can also raise a ticket from here to cancel the order.