Our shipments go through a rigorous quality check before they leave our warehouse. However, in the rare case that the product you received is damaged during shipment or transit, you can request for an exchange or return within 48 hours of delivery with clear images of the damaged product. Please call us on our customer care number at 1800 1233 69522 (Monday to Saturday, from 10 am to 7 pm) or write to us at firstname.lastname@example.org.
Articles in this section
- I'm unsure that the order was successfully placed.
- How long will it take for my order to reach me?
- An item is missing from my order.
- The order I received is damaged.
- I was not available to collect my order.
- I want to change the size/colour of an item I ordered.
- Can I delay the delivery date?
- What can I do if my order dispatch is delayed?
- Can I modify the shipping address after the order is shipped?
- I did not receive an invoice for my order.