Most of the ready-to-ship domestic orders are eligible for return and exchange. Made-to-
order products are not eligible for the same. For more details on our return and exchange
policy, please refer to the product page of the item ordered.
If the product is eligible for return, we request you to initiate return request within 7 days of
delivery through one of the following steps:
1) Via ‘My orders section’ on the Nykaa Fashion app - Easiest and fastest way to create return!
2) You can also call on our customer care number at 1800 1233 69522 (Monday to Saturday, 10 am to 7 pm)
3) Or write to us at firstname.lastname@example.org
Only products that are unused, unworn, undamaged, have their original tags and labels
intact, in original packaging are eligible for return.
Please note international orders are not eligible for return or exchange.